Management Team

Gail F. Goodman

Chairman, President, and Chief Executive Officer

A small business expert and visionary, Gail has revolutionized the way that small businesses and organizations can effectively and affordably build relationships with their customers, clients, and members. Since taking leadership of Constant Contact in April 1999, she has led the company to more than 500,000 customers worldwide and its initial public offering on NASDAQ in October 2007.

Gail was named "Executive of the Year" at the 2009 American Business Awards, and was the 2008 New England Regional winner of Ernst & Young Entrepreneur of the Year. In 2011, she was inducted into the MITX Innovation Hall of Fame and named one of Boston's Top 30 Innovators by the Boston Globe. Under her lead, Constant Contact was ranked 134 on Deloitte's 2010 Technology Fast 500 and was named Best Overall Company at the 2009, 2010, and 2011 American Business Awards.

A frequent speaker at industry events, Gail develops and tracks best practices in small business success; email, event, and social media marketing; customer communications; and entrepreneurship. Gail is a member of the Board of Trustees of the Massachusetts Technology Leadership Council, a member of the Board of Directors of SCORE, and Chairman of the Board at Constant Contact.

Gail holds a BA degree from The University of Pennsylvania and a MBA degree from Amos Tuck School at Dartmouth.

Ellen M. Brezniak

Senior Vice President, Customer Operations

Ellen has been at Constant Contact® since September 2006. After leading the product strategy team to bring four new products to market, Ellen shifted her focus to customer operations in 2012, overseeing Constant Contact's award-winning customer support team and other organizations focused on delivering customer success. Ellen has more than 25 years of experience within the technology industry. She has held numerous executive leadership positions throughout her career, playing a vital role in the growth and expansion of these companies.

Prior to Constant Contact, Ellen was senior vice president of marketing and product management for GetConnected, Inc., where she was responsible for all marketing and product management activities, and vice president of marketing at OutStart, where she helped propel the start-up e-learning software company into a successful and thriving company. She has also held leadership positions at Be Free, Inc., Open Market, Progress Software Corporation, Sybase Inc., Oracle Corporation, and CSC Consulting (Computer Sciences Corporation).

Ellen holds a Bachelor of Science degree in Finance from Rensselaer Polytechnic Institute.

Dave Gilbertson

Vice President and General Manager, SaveLocal

Dave Gilbertson joined Constant Contact in 2009. He is the founding general manager of the SaveLocal business unit at Constant Contact, which is dedicated to putting control of local deals back in the hands of small merchants. Previously, Dave served as the vice president of strategy and corporate development, where he guided a number of key strategic decisions and led the acquisitions of NutshellMail, BantamLive, MobManager, and CardStar.

Prior to joining Constant Contact, he was a strategy consultant focused on private equity clients with The Parthenon Group in Boston and a professional with Fenway Partners, a leading middle-market private equity firm.

Dave holds a BSBA from Georgetown University and an MBA from The Tuck School of Business at Dartmouth.

Harpreet Grewal

Executive Vice President, Chief Financial Officer and Treasurer

Harpreet joined Constant Contact® in July 2010 and has more than 20 years of broad based executive and financial leadership. In his role, he oversees the accounting, finance and investor relations functions for Constant Contact.

Prior to joining Constant Contact, Harpreet served as chief financial officer of TheLadders.com, an online job search platform and recruiting company. Prior to TheLadders.com, Harpreet served as executive vice president and chief financial officer of VistaPrint Limited, a publicly traded online provider of marketing services to small businesses. Harpreet has also served as the chief financial officer at GoldenSource Corporation, a global provider of enterprise data management software for financial institutions, as well as eGain Communications, a publicly traded provider of CRM software solutions. In addition, he has served in numerous finance and strategy positions during his tenure at PepsiCo and Pepsi-Cola North America.

Harpreet received a Bachelor of Arts degree in Economics from the University of California at Berkeley and a Master of Arts in International Studies from Johns Hopkins School of Advanced International Studies.

Joel Hughes

Senior Vice President, Strategy and Corporate Development

Joel joined Constant Contact in December 2011 with more than 20 years of executive leadership experience at communications technology and mobile services companies. In his role at Constant Contact, Joel is responsible for driving strategic direction and corporate development initiatives.

Prior to joining Constant Contact, Joel was the president and CEO of Umber Systems, a leader in mobile data analytics, where he was responsible for setting corporate strategy and vision. Prior to Umber, Joel was CEO of LiveWire Mobile, a leading provider of managed personalization services for mobile operators. He was the founder and CEO of several startup organizations, including Openera (acquired by NMS Communications), SnowShore Networks (acquired by Brooktrout), ViaDSP (acquired by NMS Communications), and DSP Software Engineering (acquired by Tellabs).

Joel holds a BS in Electrical Engineering from the University of Rochester.

Rick Jensen

Senior Vice President, Chief Sales and Marketing Officer

Rick oversees the company's sales and marketing functions. He joined Constant Contact in May 2011, bringing with him more than two decades of consumer and small business marketing and sales experience, a passion for small organization success, and a strong track record managing high-growth organizations.

Prior to joining Constant Contact, Rick held a series of executive roles at Intuit, including vice president and general manager of the Global Business Division, general manager for the Small Business Group and vice president of product management and director of marketing for the Consumer Tax Group. Prior to Intuit, he was vice president of marketing and e-business for vendor marketing services at GE Capital and vice president of marketing at U.S. Bancorp.

Rick holds a Bachelor of Arts degree from California State University, Sacramento, and a Master's in Business Administration from the University of Portland, Oregon.

Christopher M. Litster

Vice President and General Manager, Event Marketing Business Unit

Chris has been at Constant Contact® since February 2006 and has held a number of key strategic positions for the company. In his present role, Chris is responsible for running Constant Contact's newly formed Event Marketing Business Unit where he oversees all activities related to Constant Contact's Event Marketing product, which helps small businesses, member organizations and non-profits plan, promote, manage, and track their events.

Previously, Chris was the vice president and general manager of Constant Contact's web strategy and business group where he was responsible for overseeing a cross-functional/multi-skilled organization focused on driving Constant Contact's web experience. Previously, Chris served as Constant Contact's senior director for conversion marketing where he drove substantial improvements throughout the company that contributed to key growth initiatives.

Prior to joining Constant Contact, Chris held a series of marketing and management positions at IBM Corporation and Rational Software Corporation, including driving IBM's internal worldwide deployment and adoption of Siebel Marketing CRM and leading Rational Software's Corporate Marketing Operations Organization.

Chris holds a Bachelor of Arts degree in French from the University of Massachusetts, Amherst and an MBA from Northeastern University.

Robert P. Nault

Vice President and General Counsel

Bob joined Constant Contact® in March 2007 and has more than 15 years of executive leadership experience. In his role, he oversees and provides strategic legal counsel for both internal and external business affairs, including corporate governance, business development, contractual agreements, compliance, human resources, and future corporate planning.

Prior to joining Constant Contact, Bob served as senior vice president and general counsel at RSA Security Inc., a publicly-traded provider of e-security technology solutions. Prior to that, he was vice president and general counsel at Med-i-Bank, Inc., a transaction processing software provider, and ON Technology Corporation, an enterprise software company. He also served as senior vice president and general counsel at The Pioneer Group, Inc. and was a member of the corporate department at Wilmer Cutler Pickering Hale and Dorr LLP (formerly Hale and Dorr LLP).

Bob holds a Bachelor of Arts degree from the University of Rhode Island and a Doctor of Law degree from Boston University School of Law.

Bob Nicoson

Vice President, and Chief Human Resources Officer

Bob joined Constant Contact® in June of 2008 and has more than 25 years of experience in human resources leadership and general management. In his role, he oversees all human resources programs, practices, and policies that govern Constant Contact's business needs and culture. Bob also drives executive, cross functional team, and management leadership and development; strategic workforce planning and staffing; and compensation, performance management, and recognition and reward systems for the Company.

Prior to joining Constant Contact, Bob served as vice president at Gather Inc. a social networking site for adults. Before Gather Inc., he was the director of human resources and change management consultant at Weston Jesuit School of Theology and the director of human resources and administration at CertaLogic Inc. He also held executive leadership positions in global human resources at Scala Business Solutions, The Pioneer Group, Inc., and Lotus Development Corp. (now Lotus Software).

Bob holds a Bachelor of Arts degree from Indiana State University.

John J. Walsh

Senior Vice President Engineering and Operations

John joined Constant Contact in October of 2008 and has more than 20 years of management and production development experience. In his role John will serve as a member of the executive team and oversee all aspects of the company's IT, engineering and SaaS operations activities.

Prior to joining Constant Contact, Walsh served as senior vice president of engineering and operations for Ecora Software, Inc. where he was responsible for defining and executing a multi-year product development strategy while also managing all aspects of customer support, professional services, and sales operations. Prior to his time at Ecora, Walsh also held executive positions at Saba Software, Centra Software, InformTV, and Avid Technology.

John holds a Bachelors of Science degree from Rensselaer Polytechnic Institute, and a Masters in Business Administration from Boston University.